Featured Highlights
Pin Conversations in Chat for Follow-Ups: You can now pin conversations to the top of your chat list. This allows agents to keep track of high-priority discussions and quickly return to messages that require follow-up.
Expanded Meta Conversions API (CAPI) Support: We have added webhook support and expanded the range of supported events for the Meta Business Messaging Conversions API (CAPI). This allows you to track and report down-funnel customer conversions driven by business messaging directly to Meta.
Broadcasts & Templates
Test Broadcasts Before Launching: Yes, it's finally here! You no longer have to cross your fingers, close your eyes, and pray to the notification gods when blasting out a major broadcast. You can now send a test broadcast to yourself (via UI, API, or MCP) to preview exactly how formatting, variables, and links look before going live to your entire list.
Date Filters for Template Activities: We added date filter controls to the template detail screen. Agents can now filter activity logs for specific date ranges when reviewing the performance and usage history of a WhatsApp message template.
Manual Template Sync Recovery: When triggering a manual template sync, the system now automatically detects and imports any missing Meta-approved templates that were previously not indexed.
Bug Fixes & Other Improvements
- Onboarding Data Localization: The phone number onboarding flow now includes a localized setup configuration, ensuring data residency preferences are configured correctly during initial connection.
- Shopify MCP Authentication: Added support for Shopify's MCP authentication flow, simplifying account authentication and authorization for Shopify-connected features.
- Quick-Reply Button Styling: Unified button appearance and alignment across all message types in the chat window.
- Real Meta Errors in Onboarding: Surfaced direct, actionable error messages from Meta during phone number onboarding, replacing generic error codes.
- Dropdown Menu Layout Fix: Fixed a CSS bug that prevented dropdown menus from displaying properly in the chat sidebar after pinning a conversation.
- Template whitespace safety guard: Added validation to skip nil sibling nodes when pruning whitespace in template fields, resolving a potential sync failure.